A mom has slammed IKEA after her oven door exploded, showering her kitchen flooring with shards of sizzling glass.
Emma Clark, 37, mentioned it was lucky her kids weren’t within the room when the glass within the £375 equipment – which is lower than a 12 months previous – shattered.
The shards have been so sizzling they scorched recently-installed flooring which value £600 to put in.
An IKEA spokesman in the present day admitted the tempered glass used within the £375 Mattradition forced-air ovens, made by Whirlpool, has ‘a bent to blow up’.
Emma Clark, 37, pictured along with her daughter, mentioned her £375 Whirlpool-made IKEA oven door exploded sending sizzling shards of glass all around the flooring
She raised the alarm on Fb and mentioned it was fortunate her kids weren’t within the room
An IKEA spokesman mentioned the glass doorways ‘tend to blow up’ and that it could examine the incident. Pictured is the shattered door on the Mattradition oven
Ms Clark, who lives close to Cockermouth, Cumbria, had set the oven to self-cleaning mode when she heard a loud bang.
She posted on Fb to alert IKEA to the issue, writing: ‘IKEA Mattradition Oven. Lower than a 12 months previous and the interior door simply exploded sending sizzling glass out by way of the underside and throughout the ground.
‘I rang the quantity within the booklet solely to be advised ‘it wasn’t one in all their ovens’ and to name the identical quantity tomorrow. Fortunately my children weren’t within the room on the time’.
Ms Clark, who has kids aged three and 6, mentioned the oven was at a temperature of 480F on the time of the explosion.
Talking in the present day she added: ‘It was an enormous shock, I used to be anxious – nothing like this has occurred earlier than. I used to be simply relieved that no one was damage.
‘It is broken my new vinyl flooring and we will must undergo the insurance coverage to get that fastened, so it is a problem.’
The IKEA spokesman mentioned the agency would examine the incident as a ‘product security challenge’ and added that the tempered ‘security’ glass used for the oven door has beforehand been recognized to shatter.
He mentioned: ‘The tempered glass tends to blow up, however we would not actually know what has occurred with out with the ability to check it. We need to resolve this with the shopper and they won’t be out of pocket.’
He added that studies of exploding oven doorways have been ‘not unusual’, however that this was not simply restricted to IKEA merchandise.
A Whirlpool spokeswoman added: ‘The security of customers is our primary precedence and we examine all incidents totally as quickly as they’re reported to us.
‘We’re unable to touch upon particular person circumstances however we wish to reassure different homeowners of this mannequin that they’ll proceed to make use of their home equipment and we’re treating this as an remoted incident.
Whirlpool mentioned the equipment, pictured, was protected and that it was doubtless an remoted incident
‘All our ovens are fitted with security glass. We urge customers to all the time comply with the recommendation supplied of their product’s consumer guide to stop harm.
‘We advise customers to not use harsh abrasive cleaners, scourers, or metallic scrapers to wash the door glass, as these can harm the floor and should result in it shattering.
‘Customers must also keep away from subjecting the glass to undue impression or stress, resembling putting sizzling or heavy dishes on the glass, slamming the door shut, or permitting the glass to return into contact with gadgets within the oven throughout cooking.
‘All our merchandise adjust to relevant regulatory and security necessities and requirements. They’re additionally topic to Whirlpool’s personal rigorous high quality management processes.’
In 2017 the patron watchdog Which? produced an article highlighting the potential risks of tempered glass doorways.
Which? wrote: ‘Tempered glass is thermally strengthened by heating it to greater than 600°C, adopted by speedy cooling. The outer layer of the glass cools extra rapidly, making a compressed outer layer. This works to guard the interior a part of the glass, which cools extra slowly.’
‘Nevertheless, tempered glass remains to be brittle and may shatter. When it does, it tends to take action all of the sudden and violently’
Regardless of being conscious of this, the IKEA spokesman confirmed that there have been no plans to vary its oven doorways.