Whirlpool WFW9620HC Entrance-Load Washing Machine Overview


  • Very quick fast wash

  • Intuitive app

Like most trendy Whirlpool washers, the WFW9620HC options an modern strategy to cycle choice. Particularly, as an alternative of selecting a single cycle with a dial, you as an alternative select one choice from a listing of “What to Wash” and one choice from “Learn how to Wash,” after which the machine creates a personalized cycle based mostly on these two elements. We typically like this strategy: If you already know what you are doing, it is not far more cumbersome than utilizing the dial and in the event you do not, it’d really be extra intuitive.

The front of the Whirpool WFW9620HC front-load washing machine; we can see the top part of its door with built-in touchscreen as well as the Whirlpool logo.

Credit score: Reviewed / Kyle Hamilton

The onboard controls are literally situated on the door itself. We did not discover them significantly responsive.

Whereas we actually like the general aesthetic of the Whirlpool WFW9620HC and its accompanying app, for each side we might take into account praiseworthy we discovered ourselves operating into minor inconvenience after minor inconvenience. The very best characteristic: a 13-minute Common + Fast cycle that did an OK job at cleansing, particularly in that brief timespan. We additionally preferred the drawer for including bulk detergent and cloth softener.

Sadly, there are additionally fairly a couple of shortcomings. In comparison with different washers, we discovered the Whirlpool WFW9620HC provides a barely decrease than common clear and laundry after a cycle was usually considerably extra moist than common. We thought the onboard controls had been a bit unresponsive and their placement on the door made them troublesome to entry. Whereas you need to use the free smartphone app to enter your cycle settings as an alternative, you will need to first allow distant management through a button on the door, and you will need to push that button each time. Most of those points are minor or a minimum of not important sufficient to be disqualifying. General, this is not a nasty washer: It is common, however priced prefer it’s wonderful.

In regards to the Whirlpool WFW9620HC front-load washer

A shot of the inside of the Whirpool WFW9620HC front-load washing machine's drum

Credit score: Reviewed / Kyle Hamilton

The Whirpool WFW9620HC has a 5.0 cu. ft. drum, which needs to be lots giant sufficient for many households’ laundry.

Dimensions: 38.625” x 27.0” x 33.25” (H x W x D)
Capability: 5.0 cu. ft.
Finishes: White, Chrome Shadow ($100 further), Black Shadow ($150 further)
Cycles: Can have as much as 36 cycles based mostly on the mixtures of “What to Wash” and “Learn how to Wash”
What to Wash choices: Regulars, Colours, Whites, Towels, Delicates, Cumbersome Objects
Learn how to Wash choices: Regular, Fast, Wrinkle Management, Heavy Responsibility, Chilly Wash, Sanitize
Cycle choices: Steam, sanitize, and one thing known as Fan Contemporary (12 vent + spin cycle after wash is completed)
Paired dryer: Whirlpool WED9620HC
Whirlpool WFW9620HC guide

What we like

The Fast cycle actually is quick

The Common + Fast cycle managed to complete in 13 minutes, which suggests the Whirlpool WFW9620HC is tied with the Maytag MHW6630HC for the quickest cycle we have seen. That is an extremely speedy time, greater than twice as quick as the common fast cycle time of half-hour. The Common + Fast cycle does have some downsides (which we’ll get to), however there’s no denying that it’ll get laundry moderately clear extremely quick.

Drawer for bulk detergent makes the method simpler

A shot of the Whirpool WFW9620HC front-load washing machine's detergent dispenser.

Credit score: Reviewed / Kyle Hamilton

You possibly can instruct the Whirpool WFW9620HC to attract from these detergent and cloth softener reservoirs, situated in a drawer below the primary door.

The Whirlpool WFW9620HC has a small drawer beneath its door the place you’ll be able to add bulk detergent and cloth softener. We preferred this characteristic, as it may possibly assist streamline the laundry course of by solely necessitating refills from time to time, versus requiring you so as to add detergent for each new cycle.

The app is intuitive and simple to make use of

A screenshot of the Whirlpool WED9620HC's smartphone app.

Credit score: Reviewed / Kyle Hamilton

The Whirlpool WED9620HC’s app is intuitive and simple to make use of—we might suggest it over the onboard controls.

The Whirlpool app by Way of life provides all of the performance of the onboard controls plus some beneficial further performance. When you’ve enabled distant entry from the button on the entrance of the washer, you’ll be able to enter all of your cycle settings through the app and it’s simpler to make use of than the washer’s touchscreen. You can even obtain notifications when your cycle is full.

Sadly, the app has a little bit of a draw back: It’s good to hit the Distant Management button on the dryer every time you need to use the app. In case you open the door, you’ll must allow distant entry once more. Whereas this is not an enormous deal and the button is fairly simply accessible with out stooping over, it nonetheless provides a hitch to the method.

What we don’t like

Considerably lackluster cleansing efficiency

Within the vein of “I’m not mad, simply disillusioned,” we wouldn’t say the Whirlpool WFW9620HC had poor cleansing efficiency, however on most cycles we examined it scored slightly below the common washer. On all the pieces however the Delicates + Regular, which cleaned about 2% higher than common, the Whirlpool WFW9620HC left about 5% extra stains remaining in comparison with most washing machines we have examined. Does this 5% distinction symbolize a big hole in cleansing potential between the Whirlpool WFW9620HC and its competitors? No. However it’s barely disappointing.

It usually leaves laundry soggy

Whereas the Common + Regular and Common + Heavy Responsibility cycles did an honest job of delivering principally dry laundry, the Delicates + Regular and Common + Fast cycles resulted in laundry that was considerably extra waterlogged than common. Whereas moist laundry is each heavy and (generally) drippy, the primary draw back is it takes loads longer to dry—which is far much less vitality environment friendly than merely spinning out the water.

It isn’t light on laundry

To check put on and tear, we use mechanical motion strips, that are items of material with holes punched out of them. After going by way of a wash cycle, we will rely the variety of threads that had been pulled away to gauge how tough the washer is to garments. On this case we discovered each the Regular and Delicates cycle had been far much less light with laundry than common.

On the Regular cycle, we counted about 50% extra threads loosened than common (76 pulled threads versus the common of 51). The Delicates cycle resulted in additional than twice as many free threads as common (68 vs. 30). Sometimes, some extent of higher-than-average wear-and-tear harm can get a cross as a result of the machine is basically scrubbing garments and getting out a higher-than-average diploma of stains. This isn’t the case with the Whirlpool WFW9620HC, which, once more, had barely below-average cleansing efficiency.

What house owners are saying

Homeowners are typically optimistic about their Whirlpool WFW9620HC, awarding it a mean of 4.2 stars throughout main retailers. Homeowners actually like its excessive capability, quiet operation, and the app. Homeowners that had been sad with their washer cite unclean laundry and cumbersome controls as their prime two complaints.


Whirlpool provides a one-year restricted guarantee on the Whirlpool WED9620HC. That is the baseline guarantee within the product area. Different producers will generally have prolonged ensures for particular components.

Must you purchase the Whirlpool WFW9620HC?

In all probability not. Whereas the Whirlpool WFW9620HC positively isn’t a nasty washer, it simply has too many quirks and shortcomings for us to suggest buying it at its present worth. Even when it had impeccable efficiency we’d nonetheless warning customers about its excessive value, as a result of there are some nice washers on the market for below $1000. With cumbersome controls, subpar cleansing, and cycles that go away laundry worn, torn, and moist, we’d suggest trying elsewhere.

In case you’re excited by a front-loader with wonderful efficiency and a lower cost, we’d suggest our present top-rated washer, the Electrolux EFLS627UTT.

Meet the testers

Mark Brezinski

Mark Brezinski

Senior Author


Mark Brezinski is a senior author with over ten years of expertise reviewing client tech and residential home equipment.

See all of Mark Brezinski’s opinions

Kyle Hamilton

Kyle Hamilton

Product Tester

Kyle Hamilton is a product tester at Reviewed, specializing in house home equipment and expertise.

See all of Kyle Hamilton’s opinions

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